Standard steps
Standard steps designed to provide simple and reliable access to the hot tub. The compact construction ensures stability and ease of use, making them a practical solution for everyday needs. Their universal design allows them to fit naturally with different hot tub styles.
Key features
- Available in thermowood or pine
- Compact and stable construction
- Suitable for all hot tub models
- Designed for everyday use
- Easy placement next to the hot tub
Elevate Your experience
Small details that make a big difference. Choose from our hand-selected factory upgrades to create your perfect sanctuary.
Frequent Asked Questions
What materials are used in your products?
We use high-quality, carefully selected materials to ensure durability, safety, and long-term performance. Depending on the product, this includes acrylic, fiberglass, and premium-grade wood, all chosen for their resistance to outdoor conditions and suitability for hot tubs and saunas.
Do you offer custom or personalized orders?
Certain modifications and customizations are possible depending on the specific product and production capabilities. Each request is evaluated individually, and feasibility must be confirmed in advance with our team.
What is your return and exchange policy?
As our products are manufactured to order, returns and exchanges are not accepted once the product has been delivered in proper condition and without defects. Any exceptions must be agreed upon in advance.
How long does shipping take?
Delivery within EU countries typically takes approximately 1–2 weeks after production is completed. Shipping times to other regions may vary and are arranged individually.
Do you ship internationally?
Yes, we can organize worldwide shipping. However, each order is handled individually, as deliveries are arranged through logistics partners based on the destination and product specifications.
How can I track my order?
Order tracking is provided through direct communication with our team. We will keep you informed about the production and delivery status upon request.
What should I do if my item arrives damaged?
In the event of any transport-related damage, it must be clearly noted on the delivery document (CMR or waybill) at the time of receipt. Additionally, the issue must be reported immediately to our warranty service team for further handling.